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Click on a topic below to access a list of job aids and sample documents available within this course web site.


Evaluation Models
Job Aids Description
Kirkpatrick's Evaluation Levels This table summarizes the different evaluation levels and the types of information to collect for each level.

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Measurement Fundamentals
Job Aids Description
Comparison of Quantitative vs. Qualitative Evaluations This table compares the advantages and disadvantages of quantitative and qualitative evaluations.
Guidelines for Developing a Sampling Plan This job aid presents a list of guidelines you should consider when developing a sampling plan.

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Measuring Reactions
Job Aids Description
Designing Effective Questionnaires A list of guidelines to follow when designing questionnaires (or surveys).
Selecting the Types of Interview Questions A list of guidelines to follow when selecting the types of interview questions to use.
Conducting Interviews A list of guidelines to follow when preparing for and conducting interviews.
Conducting Focus Groups A list of guidelines to follow when preparing for and conducting focus groups.

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Measuring Knowledge
Job Aids Description
Checklist for Developing Knowledge Tests This checklist provides overall guidelines to follow when developing knowledge tests.
Writing Effective Multiple-Choice Items This job aid presents guidelines for writing effective multiple-choice items.
Writing Effective True-False Items This job aid presents guidelines for writing effective true-false items.
Writing Effective Matching Items This job aid presents guidelines for writing effective matching items.
Writing Short-Answer Items This job aid presents guidelines for writing effective short-answer items.
Writing Effective Essay Items This job aid presents guidelines for writing effective essay items.
Conducting Effective Oral Exams This job aid presents guidelines for writing effective oral items.

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Measuring Performance

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Measuring Organizational Results
Job Aids Description
Types of Training Costs A description of the different types of costs associated with designing, developing, and implementing training.
Common Factors Overlooked in Quantifying Organizational Results A list of factors that should be considered when trying to measure organizational results.
Types of Organizational Benefits & Indicators A list of common organizational benefits and the indicators that can be used to measure these benefits.
Determining Training Costs An Excel® spreadsheet for calculating training costs.
Establishing the Worth of Increased Outputs An Excel® spreadsheet for calculating the worth of increased outputs resulting from training.
Establishing the Worth of Time Savings An Excel® spreadsheet for calculating the worth of time savings resulting from training.
Establishing the Worth of Improved Quality An Excel® spreadsheet for calculating the worth of improved quality resulting from training.
Establishing the Worth of Error Reduction An Excel® spreadsheet for calculating the worth of error reduction resulting from training.
Excel® is a registered trademark of Microsoft Corporation

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Understanding Validity and Reliability
Job Aids Description
Content Validity Checklist A checklist of items to consider when establishing content validity.
Methods To Improve Validity A list of suggestions for improving test validity.
Methods To Improve Interrater Reliability A list of suggestions for improving interrater reliability.
Improving Equivalent Forms Reliability A list of suggestions for improving equivalent forms reliability.
Improving Interoccasional Reliability A list of suggestions for improving interoccasional reliability.
Test Reliability Checklist A checklist of items to consider when establishing test reliability.

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Considering Legal Issues
Job Aids Description
Avoiding Negligence A list of suggestions for avoiding negligence.
Preventing Liability A list of suggestions for preventing liability.

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Conducting the Evaluation
Job Aids Description
Administering Written and Performance Tests A list of guidelines to follow when administering tests.
Providing Feedback A list of guidelines to follow when providing feedback.

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Analyzing And Interpreting Results
Job Aids Description
Calculating Measures of Central Tendency This job aid explains how to calculate the mean, median, and mode.
Calculating the Range This job aid explains how to calculate the range.
Calculating the Item Difficulty Index This job aid explains the steps you can use to calculate an item difficulty index.
Sample Item Difficulty Index This sample presents an item difficulty index.
Using the Item Difficulty Index This checklist lists things to consider when using the item difficulty index.
Summarizing Data Graphically This table presents alternative methods for summarizing data graphically.

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Developing the Evaluation Plan & Report

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