Assess Your Competencies

A Model for Leadership Success

The leadership levels and competencies listed below (and the relationships among them) constitute the USPTO Leadership Model. These are the fundamental competencies needed by employees to perform as a successful leader within their level. Each competency is defined by one or more specific behaviors. These observable and measurable behaviors are discussed under Introduction to the USPTO Leadership Assessment Model (later in this section).

Click on each of the competencies below to read its definition.

Individual Leader	Aspiring Leader	New Supervisor	Mid-Level Leader	Senior Leader
Accountability (for Self) Collaboration Communication Continual Learning Customer Service Interpersonal Skills Leveraging Diversity Organizational Skills Problem Solving Public Service Motivation Teamwork	Team Building Interpersonal Skills Problem Solving Leveraging Diversity Flexibility Resilience Partnering Risk Taking Systems Thinking Organizational Knowledge (Knowledge of USPTO Policies) Collaboration Communication Customer Service	Organizational Knowledge Accountability (for Work Unit) Developing Others Managing Performance Managing the Workload Effective Hiring Change Management Conflict Management Decisiveness Managing Budgets Technology Management	Human Capital Management Managing a Remote Workforce Analytical Skills Financial Management Knowledge of Labor Relations (LR), EEO, and Employee Relations (ER) Leading Change Conflict Management Organizational Knowledge Interpersonal Skills Systems Thinking Collaboration Communication	Creativity and Innovation Entrepreneurship External Awareness Human Capital Planning Influencing/Negotiating Political Savvy Strategic Thinking Vision Leading Change Financial Management Accountability (for Agency Results)