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Rewarding
Rewarding means recognizing and rewarding employees, individually and as members of groups, for their performance and acknowledging their contributions to the agency's mission. There are many ways to recognize good performance, from a sincere "Thank You" for a specific job well done to granting the highest level agency-specific honors.
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Staff Recommendations
Title Description
A Closer Look at Nonmonetary Awards Looks at the underlying authority for granting nonmonetary awards and some of the ground rules that affect their use.
Benefits of Using Nonmonetary Awards Describes the benefits of nonmonetary awards and describes how this form of recognition can be more effective than cash awards.
Ceremony Has Its Own Recognition Value Addresses the value that ceremonies and honors have for individuals and organizations.
Criteria for Determining Award Items Describes criteria for the kinds of items that can be used as honorary awards and informal recognition awards.
How to Order Career Service and Retirement Certificates Describes the process for ordering career service and retirement certificates.
Team Incentives Describes the principles of designing team incentive plans that can be used as a tool to promote team effectiveness.
The Power of Positive Feedback Stresses the value of positive feedback, immediate recognition, information recognition, and effective program design.

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Resources
Title Description
Good Ideas: A User's Guide to Successful Suggestion Programs Provides information to assist agencies in designing and revitalizing their suggestion programs, including examples of successful programs from both private and public sector organizations.

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Newsletter Articles
Title Description
A Closer Look at Nonmonetary Awards Looks at the underlying authority for granting nonmonetary awards and some of the ground rules that affect their use.
Awards Recognize Travel Savings Describes the government program that allows some Federal employees who frequently travel on Government business to participate in agency awards programs that reward employees for savings earned through use of frequent flyer miles and reduced lodging costs.
Benefits of Using Nonmonetary Awards Describes the benefits of nonmonetary awards and describes how this form of recognition can be more effective than cash awards.
Ceremony Has Its Own Recognition Value Addresses the value that ceremonies and honors have for individuals and organizations.
Criteria for Determining Award Items Describes criteria for the kinds of items that can be used as honorary awards and informal recognition awards.
Developing and Rewarding Teams Describes the largest Government-owned weapons manufacturing aresenal's approach to effective teaming practices and lessons learned.
Emerging Issues in Employee Incentives and Recognition Summarizes conference presentation on uses of and latest developments in Federal employee awards.
Gainsharing Links Performance Management Processes Describes how gainsharing can link performance management processes.
Goalsharing: A GSA Experience Describes GSA's successful program balancing team and individual recognition.
How to Order Career Service and Retirement Certificates Describes the process for ordering career service and retirement certificates.
Innovative Suggestion Programs Improve Performance Presents the innovative suggestion programs that were initiated and demonstrated by award winners of the National Partnership Awards.
Locality Pay and Performance Awards Describes the calculation of performance award amounts when an employee is also receiving locality pay.
Plan Awards Programs with SMART Moves Looks at finding the right incentives to help employees become more customer focused and results oriented.
Presidential Award Winner Describes presidential award winner Dr. Homer C. "Mac" McClure, recognized for his leadership of the Oklahoma City Federal Executive Board after the bombing of the Alfred P. Murrah Federal Building.
Rewarding Organizational Goal Achievement Describes the Red River Army Depot's award program that emphasizes team and organizational performance and breaks away from its traditional indiviual performance award culture where awards were distributed almoste soley based on performance ratings.
Reinvention and Suggestions: How Do They Fit? Discusses how agencies deal with the newer role of employee involvement and traditional suggestion programs.
Rewarding With Certificates and Bonds Focuses on two types of nonmonetary awards that some agencies are either currently using or are thinking of using.
Team Incentives Describes the principles of designing team incentive plans that can be used as a tool to promote team effectiveness.
The Power of Positive Feedback Stresses the value of positive feedback, immediate recognition, information recognition, and effective program design.
Work and Rewards in a Reengineered World Describes the new world of rewards in employee performance and compensation.

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Case Studies and Examples
Title Description
Agencies Develop New Awards Criteria Describes two agencies' approaches to granting awards under a pass/fail program.
Agencies Reward Exemplary Customer Service Outlines some approaches agencies are using in their awards programs to support and promote agency-wide customer service standards.
Customer Service Award at IRS An example of a labor-management partnership and employee involvement in action related to the establishment of a customer service award.
Employees Shape-up Awards Programs Describes how three organizations used employee involvement to improve their awards programs and support improved performance.
GSA Rewards Exemplary Performance Management Practices Describes effective performance management practices recognized and rewarded by the General Services Administration (GSA).
GSA's Giraffe Award Describes an award program used in the General Services Administration (GSA) where employees are encouraged and rewarded for "sticking their neck out" in the interest of doing GSA work better, faster, easier, cheaper, or smarter.
Vice President Gore Hits Home with HAMMER Award for VA Regional Office Describes the Vice President's 1994 presentation of the HAMMER Award to the VA Regional Office for customer service.

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Book Reviews
Title Description
1001 Ways to Reward Employees Looks at ways to rejuvenate and redesign awards and recognition programs.
Innovative Reward Systems for the Changing Workplace Provides guidelines and principles for designing performance management programs to include appraisals and awards.

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